Rock Solid Options, dba The Resolution Group in the federal sector, is a service-disabled veteran-owned business, headquartered in Santa Barbara, California, with regional offices in Los Angeles, California and Washington, D.C.

For over 27 years, our company has provided world-class Equal Employment Opportunity (EEO) program administration, Alternative Dispute Resolution (ADR) services, workplace and misconduct investigations, federal-sector Final Agency Decision (FAD) writing, human resource management, program management, comprehensive EEO/ADR program design consulting, and training in conflict resolution and workplace discrimination to government agencies and the private sector. We deliver results for government agencies and private sector clients with a reputation for competence, neutrality, and responsiveness.

Core Competencies

• Full Life Cycle EEO Program Management: From informal counseling through Final Agency Decision writing and reporting—full compliance with 29 C.F.R. § 1614, MD-110 and federal and state laws and regulations.
• EEO Investigations: Legally defensible investigations conducted by certified, experienced investigators.
• ADR Services: Mediation, conflict coaching, conciliation, facilitation, and organizational interventions using various models (facilitative, evaluative, transformative).
• Training: Customized training programs in EEO, ADR, anti-harassment, reasonable accommodation, and workplace civility.
• HR Consulting: Strategic human capital and policy guidance, misconduct investigations, position classification analysis, and performance management consulting.
• Program Design and Evaluation: Design, launch, and evaluation of EEO, ADR, and HR programs for legal sufficiency, efficiency, and cultural alignment.
• Process Improvement: Assessment and modernization of existing EEO/ADR processes and tools for better compliance and efficiency.

Training Capabilities

• Custom-tailored training programs on a wide range of ADR and EEO-related topics.
• Interactive, practical, and engaging training methods based on real-world experience.
• Trainers with a minimum of 10 years in workplace ADR and significant experience with workplace discrimination laws.

Quality Assurance

• Hands-on management approach by owner Rock Rockenbach.
• Swift response to any issues or critiques.
• Strict vetting process for all mediators and trainers.
• Ongoing monitoring and evaluation of mediator performance.